Job Feedback: Giving, Seeking, and Using Feedback for Performance ImprovementPublisher: Lawrence Erlbaum 2003-07-01 ISBN 0805844945 Pages: 288 PDF 1.2 MB
This book demonstrates how managers can be more effective in gathering and processing performance information about subordinates, making ratings on performance appraisals and multisource feedback surveys, and feeding back this information in a way that is nonthreatening and leads to productive changes in behavior. It also shows how employees can gather, accept, and use meaningful performance information from appraisals, surveys, and informal discussions to change their own behavior. In doing so, the volume suggests how human resource practitioners and training professionals can help managers give and use feedback more effectively.
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